Policies and Terms of Service
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at email@example.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at firstname.lastname@example.org. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:Touchlox LLC, 2200 Western Ave, Seattle, WA 98121
Purpose of collection: to load the site accurately for you, and to perform analytics on site usage to optimize our Site. Data is collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels. Data is shared with our processor Shopify. Personal Information that's collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of data collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of data collection: collected from you. Disclosure for a business purpose: shared with our processor Shopify and other unnamed applications.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, email address, and phone number). (Purpose of collection:Source of collection:Disclosure for a business purpose:Personal Information collected: Fingerprint data and contact details.Purpose of collection: To provide customer support.Source of collection: Collected from you.Disclosure for a business purpose: N/APersonal Information collected:)
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Last updated: 05/01/2022
To benefit our customers in the best way, we've made Touchlox shipping free and worldwide. Any damages to the packages may be at fault of the delivery companies rather than Touchlox. If you are uncomfortable with your order delivery then you can contact us, however, we may not be able to grant a full refund. If you have any more questions about any of our policies please contact us on our "Contact" page or send an email to our support team at firstname.lastname@example.org.
Terms of Service: